When you’re managing a condition, you want to prioritize your health — not worry about whether your treatment will be covered. At Kaiser Permanente, your care and coverage are combined, so you can just focus on yourself. We’ll handle the rest.
Routine checkups. Regular treatments. Second opinions. Anytime you get care at a Kaiser Permanente medical facility, your team can see your health history and consult with each other in real time.
Talk with a Kaiser Permanente caregiver on the phone or over video from your home or work.² With telehealth, you get the quality care you need where it's convenient for you.
Have a nonurgent question between appointments? Get a response from your doctor's office usually within 2 business days.¹
Get results from most lab tests as soon as they're available, some within the same day, and read your doctor's notes in the Kaiser Permanente app.³
Skip trips to the pharmacy. Get most prescriptions delivered to you (no charge for shipping).
When you’re a Kaiser Permanente member, you’re at the center of everything we do — from pioneering new ways to treat cancer to helping create a healthier future for our communities.
Are you losing your coverage? We’ll help you keep the same great care. Learn more
Kaiser Permanente app pictures are for illustration purposes only. Your experience may differ. The content shown is not professional medical advice, diagnosis, or treatment. Always seek the advice of a physician or other qualified health provider with any questions you have regarding a medical condition.
1When you get care from Kaiser Permanente facilities.
2When appropriate and available. Available when you get care from Kaiser Permanente facilities. If you travel out of state, phone appointments and video visits may not be available due to state laws that may prevent doctors and health care providers from providing care across state lines. Laws differ by state. To have a video visit, members must be registered on kp.org and have a camera-equipped computer or mobile device. In Northern California, video visits are available daily from 8:30 a.m. to 10 p.m. In Southern California, 24/7 phone and video visits are scheduled to be available to all members by November 2021. In Hawaii, phone and video visits are available daily from 7 a.m. to 10 p.m., with 24/7 coverage coming soon.
3These features are available when you get care from Kaiser Permanente facilities. To use the Kaiser Permanente app, you must be a member registered on kp.org.